Returns & Exchanges
At Charles Jeffrey Loverboy, we hope you love your purchase, but if you are not entirely satisfied, we offer a 14-day return window from the date of delivery for all unworn and tagged items. Please ensure all original packaging is intact to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original designer packaging and secure them inside a sturdy shipping box to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via the portal and affix it clearly to the outside of your package, ensuring any old labels are removed.
Drop Off and Track
Hand your parcel to the designated courier service and retain your proof of postage until your refund has been processed by our studio.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing